Privacy Policy

Effective 5 October 2026 · Last updated 8 October 2026

Vindove Limited (“Vindove,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and use.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, communicate with us, request our services, or otherwise interact with Vindove. It also sets out your rights in relation to your personal information and the measures we take to protect it. We encourage you to read this Policy carefully to understand our approach to handling your personal information. By accessing or using our website, products or services, you acknowledge that you have read and understood this Policy. Where your consent is required by applicable law, we will obtain it before processing your personal information on that basis.

Vindove Limited is incorporated in Nigeria and operates from Lagos, Nigeria. Because we work with customers and service providers in different countries, the laws applicable to a particular processing activity may depend on the circumstances, including where the individual is located and the services involved.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information you provide to us

This may include:

  • Name
  • Business or company name
  • Job title or role
  • Email address
  • Telephone number
  • Information included in enquiries or messages
  • Information provided when requesting a consultation or service
  • Information provided during sales, onboarding or contracting
  • Billing and transaction information where applicable

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location derived from IP address
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website usage and interaction information
  • Other technical information normally provided by your browser or device

Some of this information may be collected through cookies and similar technologies.

2. How We Use Personal Information

We may use personal information to:

  • Respond to enquiries and requests
  • Schedule and manage meetings
  • Provide information about our services
  • Prepare proposals and assessments
  • Enter into and perform contracts
  • Deliver and support our services
  • Communicate with customers and prospective customers
  • Process payments and maintain business records
  • Improve our website, services and customer experience
  • Monitor website security and prevent fraud, abuse or unauthorized activity
  • Comply with applicable legal and regulatory obligations
  • Establish, exercise or defend legal claims
  • Carry out other purposes disclosed to you at the time information is collected

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

3. Lawful Basis for Processing

Where applicable, we process personal information on one or more lawful bases, including:

  • Your consent
  • Performance of a contract or steps taken at your request before entering into a contract
  • Compliance with legal obligations
  • Our legitimate business interests, where permitted by applicable law
  • Protection of rights, safety or security
  • Other lawful bases available under applicable data protection laws

Where processing relies on consent, you may withdraw your consent subject to applicable legal requirements and limitations.

4. How We Share Personal Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These may include:

  • Cloud hosting and infrastructure providers
  • Website hosting and technology providers
  • Email and communications providers
  • Scheduling and collaboration platforms
  • Payment processors and financial institutions
  • Professional advisers, including lawyers, accountants and auditors
  • Security, analytics and technology service providers
  • Government authorities, regulators or law enforcement where required or permitted by law

We do not sell personal information as a business practice. Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate privacy and security protections are in place.

5. International Data Transfers

Vindove is based in Nigeria and works with customers and service providers internationally.

Personal information may therefore be processed or stored in countries other than the country in which you are located.

Where applicable, we will take appropriate measures required by applicable data protection laws when transferring personal information internationally.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business and financial records, comply with legal obligations, resolve disputes and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymize it, subject to applicable legal, regulatory or contractual requirements.

7. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction or other unlawful processing.

These measures may include access controls, authentication, encryption where appropriate, secure systems, logging, monitoring, backups and security procedures.

Despite our efforts and intentions, we acknowledge that no method of transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and the applicable law, you may have rights relating to your personal information, including the right to:

  • Be informed about how your information is processed
  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information in certain circumstances
  • Object to or request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Request portability of certain information
  • Object to direct marketing
  • Exercise rights relating to automated decision-making where applicable
  • Lodge a complaint with a relevant data protection authority

These rights are subject to applicable legal conditions and exemptions.

9. Marketing Communications

Where permitted by law, we may send information about our services, company updates or other relevant business communications.

You can opt out of marketing communications at any time by using the unsubscribe option in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending important service, contractual or administrative communications.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website and services are intended for businesses and professional users and are not directed at children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If we become aware that we have collected a child's personal information in such circumstances, we will take appropriate steps in accordance with applicable law.

12. Cookies and Similar Technologies

We use cookies and similar technologies as described in our Cookie Policy. The technologies used may vary depending on the website features and services available.

Some cookies are necessary for the operation and security of the website. Other cookies, such as certain analytics or marketing technologies, may require your consent depending on applicable law.

You can manage your cookie preferences through our cookie settings where available.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.

When we make material changes, we will update the effective or last-updated date at the top of this Policy and provide additional notice where required by law.

By continuing to use our website or services after any change, you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:

Vindove Limited
Lagos, Nigeria
Email: [email protected]

Where applicable, you may also have the right to lodge a complaint with the relevant data protection authority.

Cookie Policy

Effective 5 October 2026 · Last updated 8 October 2026

This Cookie Policy explains how Vindove Limited (“Vindove,” “we,” “us,” or “our”) uses cookies and similar technologies on our website.

This Policy should be read together with our Privacy Policy and Terms of Use. If you access our services from outside Nigeria, additional privacy or electronic-communications requirements may apply depending on your location.

1. What Are Cookies?

Cookies are small files or similar technologies that are stored on or accessed from your device when you visit a website.

Cookies can help websites operate correctly, remember preferences, understand how visitors use a website and, depending on the technology used, support analytics or marketing activities.

2. How We Use Cookies

Depending on the technologies currently enabled on our website, we may use the following cookies or similar technologies for the following purposes:

Strictly Necessary

These technologies are required for the website to function properly, maintain security, or provide a service you have requested.

These cannot generally be disabled through our cookie preference tool because the website may not function properly without them.

Preferences

These technologies may remember choices you make, such as language, preferences or other settings.

Analytics

These technologies may help us understand how visitors use our website, such as which pages are visited and how visitors interact with the site.

We use this information to improve the website and our services.

Marketing/Advertising

If we use advertising or marketing technologies, these may be used to measure campaigns, understand interactions or provide relevant advertising.

We will request consent where required by applicable law before using non-essential marketing cookies or similar technologies.

3. Third-Party Technologies

Some cookies or similar technologies may be placed or operated by third-party service providers that provide services to us.

Depending on the tools used on our website, these providers may process information such as device identifiers, IP addresses, browser information and website interaction data.

Third-party providers may change from time to time. Our Privacy Policy explains more generally how personal information is handled.

4. Consent and Cookie Choices

Where required by applicable law, we will ask for your consent before placing or accessing non-essential cookies or similar technologies.

You may accept or decline non-essential cookies through our cookie preference mechanism.

You can also control cookies through your browser settings. However, disabling certain cookies may affect how our website functions.

Where applicable, you may change or withdraw your cookie preferences through the cookie settings available on our website.

5. Personal Data and Privacy

Information collected through cookies may constitute personal data or be linked to information that identifies or could reasonably identify you. Where this occurs, Vindove will handle the information in accordance with applicable data protection laws and our Privacy Policy.

We use safeguards designed to protect information collected through cookies. Access is limited to authorised personnel and service providers who need the information for legitimate business or service purposes, subject to applicable contractual and legal requirements.

6. International Visitors

Because Vindove operates internationally, visitors may be subject to different privacy and cookie requirements depending on their location. We aim to provide appropriate information and choices where required by applicable law.

We will apply the notice, consent and preference requirements applicable to the relevant service and user, including additional requirements that may apply in the United Kingdom, Europe or other jurisdictions or countries.

7. Changes to This Cookie Policy

We may update this Cookie Policy when our website, technology or legal requirements change.

The latest version will be published on this page with the updated date. Where required by law, we will seek fresh consent if a material change affects cookies that require consent.

8. Contact Us

If you have questions about our use of cookies or similar technologies, please contact:

Vindove Limited
Lagos, Nigeria
Email: [email protected]

Website Terms of Use

Effective 5 October 2026 · Last updated 8 October 2026

These Website Terms of Use (“Terms”) govern your use of the website operated by Vindove Limited (“Vindove,” “we,” “us,” or “our”).

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About Vindove

Vindove Limited is a company incorporated in Nigeria and based in Lagos, Nigeria.

We provide software engineering, cloud infrastructure, DevOps, SRE and related technology services to businesses globally.

2. Use of the Website

You may use this website for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for unlawful, fraudulent or malicious purposes
  • Attempt to gain unauthorized access to the website or its systems
  • Introduce malicious code, malware or other harmful material
  • Interfere with the operation or security of the website
  • Scrape, copy or systematically collect website content without permission
  • Impersonate another person or organization
  • Use the website to infringe the rights of others

3. Website Content

We make reasonable efforts to ensure that information on the website is accurate and current.

However, website content is provided for general informational purposes and may change without notice.

We do not guarantee that all information will always be complete, accurate, current or error-free.

4. Services and Pricing

Information about our services, packages and pricing displayed on the website is provided for general informational purposes.

Unless expressly stated otherwise, website descriptions and pricing do not constitute a binding offer to provide services.

Actual services, scope, pricing, deliverables, support levels and other commercial terms will be agreed in the applicable proposal, Statement of Work, Master Services Agreement or other written agreement.

5. Intellectual Property

Unless otherwise stated, the website and its contents, including text, graphics, designs, logos, images, software, layout and other materials, are owned by or licensed to Vindove.

You may access and use the website for your own lawful business or personal purposes.

Except as permitted by law or with our prior written consent, you must not reproduce, modify, distribute, publicly display, republish, sell or commercially exploit website content.

6. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not mean that Vindove endorses or controls those third parties.

We are not responsible for the content, availability, security, or privacy practices of third-party websites. Your use of them is subject to their own terms and policies.

7. Information Submitted Through the Website

If you submit information through a contact form, assessment request, email, or other website feature, you represent that the information you provide is accurate and that you have the right to provide it.

Personal information submitted through the website is handled in accordance with our Privacy Policy.

8. Confidential Information

The website itself is not intended to provide a secure channel for submitting confidential or highly sensitive information.

If you are considering engaging Vindove and need to exchange confidential business, technical or security information, please contact us regarding an appropriate confidentiality agreement.

Where a Non-disclosure Agreement (NDA), Master Services Agreement (MSA), Statement of Work (SOW) or other written agreement exists between Vindove and a customer, that agreement will govern the relevant confidential information and services.

9. Availability and Security

We do not guarantee that the website will always be available, uninterrupted, or free from errors, but we shall take reasonable measures to maintain its availability and minimise service interruptions.

We may modify, suspend, or discontinue parts of the website without notice where reasonably necessary.

We take reasonable measures to protect the website and its systems, but no website or online service can be guaranteed to be completely secure. We shall also exercise reasonable care and skill in the provision of our professional services.

10. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Nothing on the website constitutes professional, legal, financial, tax, regulatory or other professional advice unless expressly stated otherwise.

Information provided through the website should not be relied upon as a substitute for professional advice.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Vindove will not be liable for indirect, incidental, special, consequential or punitive losses arising from your use of, or inability to use, the website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Where you are a customer of Vindove, any liability relating to services provided under a separate agreement will be governed by that agreement rather than these Website Terms.

12. Indemnity

To the extent permitted by applicable law, you agree to indemnify Vindove against claims, losses, liabilities and reasonable expenses arising from your unlawful use of the website, your violation of these Terms or your infringement of another person's rights.

13. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with a revised effective or last-updated date.

Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law. If you do not agree to the revised Terms, you should stop using the website.

14. Governing Law And Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of the jurisdiction applicable to Vindove, subject to any mandatory legal requirements that apply to you.

Any dispute arising from these Terms will first be addressed through good-faith discussions between the parties before formal proceedings are commenced, where permitted by applicable law.

15. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, war, terrorism, civil unrest, epidemics or pandemics, industrial disputes, disruptions to third-party platforms or services, and government actions or restrictions.

16. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact

If you have questions regarding these Terms, please contact:

Vindove Limited
Lagos, Nigeria
Email: [email protected]